We are commited to your privacy! Old Oak Candles respects the privacy needs and concerns of our customers. Our goal is to provide you with an enjoyable and satisfying shopping experience, and to meet and surpass your expectations of our company. We will not sell or give out your information! When you use our site, we may request your name, street address, telephone number or other "real world" contact information. This information does not inherently reveal and will not be linked to you personally. We use this information to complete and support the immediate activity requested, and to comply with any requirements of law. This information may be disclosed only to our staff and to our immediate agents. We may collect information actively generated by the purchase of a product or service, such as a payment method. This information will not inherently reveal your identity or be linked to you personally. We use this information to complete and support the immediate activity requested, and to comply with any requirements of law. This information may be disclosed only to our staff and to our immediate agents. How do we protect information we collect? We offer secure web pages to collect certain kinds of user information and we store certain kinds of data in encrypted form. We follow reasonable technical and management practices to help protect the confidentiality, security and integrity of data stored on our system. While no computer system is completely secure, we believe the measures implemented by our Site reduce the likelihood of security problems to a level appropriate to the type of data involved. How long do we keep user information? We generally keep user data on our server or in our archives for as long as we reasonably need it. We may alter this practice according to changing requirements. For example, we may delete some data if needed to free up storage space. We may keep other data for longer periods if the law requires it. How to be removed from our mailing list At any time that you would like to be removed from our email list, please send an email and in the subject area, type REMOVE. After we process your request, your name will be removed from future mailings. If you have any questions regarding our privacy policy or need additional information, feel free to call, write or email your request. Old Oak Candles 305 Main Street Marble Falls, Texas 78654 (830) 693-1910 (830) 798-0280 Fax# info@oldoakcandles.com