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1-888-686-3888
5801 N. 10th St., Ste. 300
McAllen, Texas 78504
(956) 686-3888


Have you been involved in an accident? Returned from work to find your home flooded? Or suffered a disability? If you are a Shepard Insurance policy holder do not hesitate to call one of our representatives to file a claim. Our claim services are available 24 hours.

When you call to make a claim, be sure to have your policy number at hand to help us serve you better. If you have already filed a claim, and would like an update on its status, please contact the appropriate department directly. All calls should be directed towards the department in which you are holding a policy.



Or fill out our simple Customer Service Form below:

Request for Certificate of Insurance

Change of Address Form

Online Claim Form


Our Commitment
Shepard Insurance Agency is a firm of proven professionals providing personal service; the kind of people you can depend on year after year.
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We offer the following insurance coverages in McAllen and throughout Texas:We support the following professional organizations: